The chatbot users can simply be anyone, irrespective of who they are. The users can be potential leads, existing customers, new customers, and almost anyone. Chatbots prove to be extremely effective in providing proactive services to users.
Who will be the chatbot users?
About the Author: Shipra
Shipra Garg is a tech-focused content strategist and copywriter specializing in Web3, blockchain, and artificial intelligence. She has worked with startups and enterprise teams to craft high-conversion content that bridges deep tech with business impact. Her work translates complex innovations into clear, credible, and engaging narratives that drive growth and build trust in emerging tech markets.