Bellatrix Reshaping Healthcare Services with Salesforce

Improve the healthcare engagement platform by providing a single view of all patients to provide better care.

Delivering value through an interconnected healthcare system to manage health risks and patient information is the prominent focus of Bellatrix. It provides necessary help in harnessing the power of salesforce with cloud technology.

Business Overview

Increase the overall healthcare experience of patients by personalizing their care with a 360 degree view of their health records.

Utilize EHR data more effectively by converting valuable data into actionable insights and revolutionize patient care.

Provide value based care and reduce the cost of patient care by enhancing collaboration between patients and healthcare services.

The Challenge

Migrating the existing healthcare services of our client to Salesforce Health Cloud.

Providing an efficient interface to handle patient medical call requests and clinical support to deliver proactive care.

Implementing a central repository to access all patient data without influencing sensitive patient information easily.

Our Approach

We built a collaborative engagement platform with our client and delivered a solution with Health Cloud services.

USP of our Project

Roadmap Creation

We created transformational roadmaps to transition our clients work process with Salesforce to meet their organizational compliance.

Salesforce Integration

Determined necessary Salesforce architecture that supports the healthcare market without affecting the automation of data stored.

Data Warehousing

Reduced complexities in healthcare management system and all operations by focusing on creating necessary data warehouse models.

Lead Generation

We created a Marketing Cloud Connect service that helps automating lead nurturing journeys with necessary pharmaceutical suppliers.

Lighting Services

Renewed healthcare engagement platform by transitioning our client’s healthcare business to lightning services to improve healthcare practices.

Call Handling

We made sure that medical practitioners can make and attend call requests from website instantly with the help of Salesforce automation

Project Highlights

Healthcare care providers can conveniently address emerging healthcare challenges without affecting operations in the long-term viability.

Lead healthcare changes with transformative solutions by building effective Electronic Health Records (EHR), data based administrative and other legacy systems.

Increase patient care engagement by improving and supporting self-service for patients of all-ages through Salesforce Health Cloud API structure.

Results – A journey from Ideas to Success

Considerably increased the user adoption by improving the simplification of the user interface.

Ability to compare and get insights on performance and measurement of RoI and KPIs.

Technologies we used

Java

Force.com

Einstein

Salesforce Lightning

Client Testimonial

“Increasing the volume of patient care has been successful and effortlessly achievable with the help of SoluLab’s collaborative approach in developing Salesforce Health Cloud”