What is a Chatbot?

A Chatbot is nothing but a computer program that stimulates and processes written or spoken human conversation. This, in turn, allows humans to communicate and interact with digital devices in a similar manner as they interact with a real person. Chatbots are software applications like rudimentary programs that answer human queries like a live agent. The interaction between chatbots and humans is usually an online chat conducted via text or text-to-speech. The chatbot software helps automate customer conversations and communicate with them via messaging platforms.

By |2022-03-29T10:26:18+05:30March 17th, 2022||Comments Off on What is a Chatbot?

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